Thank you for shopping at Marie Jacob Lash NYC. Here is some important information about our shipping practices:

Processing Time

Orders are typically processed and shipped within 3-5 business days of receiving payment. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods

We offer several shipping options to accommodate your needs. At checkout, you can choose from standard shipping, expedited shipping, or express shipping. Shipping rates and delivery times will vary depending on your location and the shipping method selected.

Shipping Rates

Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost for your order at checkout before completing your purchase.

Shipping Restrictions

Please note that we currently only ship to addresses within the United States. We are unable to ship to P.O. boxes or APO/FPO addresses at this time. We apologize for any inconvenience this may cause.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery and estimated delivery date.

Shipping Delays

While we strive to ensure timely delivery of all orders, please be aware that shipping delays may occur due to factors beyond our control, such as inclement weather, carrier delays, or unforeseen circumstances. We appreciate your patience and understanding in such situations.

Lost or Stolen Packages

Marie Jacob Lash NYC is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim. We recommend selecting a shipping method with tracking and insurance for added security.

Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us.